Shipping Policy

Welcome to "Prosh Global Store"! We are committed to ensuring a smooth and reliable shipping experience for our customers. Please review our shipping policy below for details on shipping timeframes, tracking, and notifications.

Processing Time

  • Orders are processed within 1-3 business days (Monday to Friday, excluding holidays).
  • Once your order is processed, you will receive a confirmation email with shipping details.

Shipping Time

  • Estimated delivery times vary based on your location:
    • Domestic Shipping: 3-7 business days.
    • International Shipping: 7-21 business days.
  • Delays may occur due to customs, weather conditions, or other unforeseen circumstances.

Shipping Costs

  • Shipping costs are calculated at checkout and depend on the shipping method and destination.
  • Free shipping may be available for orders over a specified amount (check our promotions for details).

Order Tracking

  • Once your order has shipped, you will receive a confirmation email with a tracking number.
  • You can track your order using the tracking link provided in the email or directly on the carrier’s website.

Shipping Notifications

  • We will notify you at each step of the shipping process, including:
    • Order confirmation.
    • Shipping confirmation with tracking details.
    • Delivery confirmation.

Address Accuracy

  • Please ensure your shipping address is correct at checkout. We are not responsible for delays or lost packages due to incorrect addresses.
  • If you realize there is an error in your shipping address after placing an order, contact us immediately at support@proshglobal.store to make corrections.

Lost or Damaged Packages

  • If your package is lost or damaged during transit, please contact us at support@proshglobal.store within 7 days of the delivery date.
  • We will work with the carrier to resolve the issue and offer appropriate solutions, such as a replacement or refund.

Customs and Duties

  • For international orders, customs duties, taxes, or import fees may apply. These charges are the customer’s responsibility and vary by country.

Returns and Refunds

If you have any questions or concerns about shipping, please don’t hesitate to contact us at "roshsap123@gmail.com" or "+91-9310222724".

Thank you for shopping with us!
Prosh Global Store